The All-In-One Guest Check-In Platform for Short Term Rental Owners and Property Managers
My Welcome Desk verifies guests, arranges security deposits and handles the check-in process in one simple process for you. Just like your own welcome desk
My Welcome Desk verifies guests, arranges security deposits and handles the check-in process in one simple process for you. Just like your own welcome desk
We automatically send a notification to your cleaning team of new bookings for them to accept or decline and we also send reminders to your cleaning team of upcoming changeovers 24 hours before a guest checkout. This feature also confirm the address and access information for the cleaning team.
Features
As Short Term Rental hosts ourselves, we found that arranging and handling guest check-in, collecting ID, processing security deposits and creating smart lock codes was a manual and slow process.Hence the start of My Welcome Desk which has allowed us to set out to automate and systemise this tedious task in a simple, lean process. We also wanted a way of automating our reporting, so we can easily tell our clients and investors how well their property is performing.
Upselling made easy - Allow your Guests to book an early check-in or a late checkout based on your availability and collect an extra fee in one easy step
We’ve all been there, a guest is checking out and another guest is arriving in a few hours and you forgot to arrange a cleaner, with My Welcome Desk, we never let that happen. We send a message to your cleaner 24 hours before they are due to clean, so you never have to remind your cleaner again.
Dashboard - Easily see who is cleaning today, tomorrow and next week.
Deep Clean - Simply click and schedule one of your cleaners to complete a deep clean.
Guest Cancellation or extension, no problem! - We will notify your cleaning team, automatically!
Simply add your Stripe account to My Welcome Desk to take control of your Security Deposits, handle claims and offer damage waivers on your terms.
We have fully integrated Stripe Identity into My Welcome Desk, which offers you and your guests a seamless & secure experience.
My Welcome Desk allows you to easily record and track any maintenance issues for your property, so that you can track and keep on top of those pesky repairs. Easily give access to your maintenance team, so they can see when is the best time to visit the property.
What our customers say
" We have 8 Airbnb holiday apartments and managing cleaning changeovers has been really difficult, now we don't have to worry about it, this handles it all for us."
- Nichola, Airbnb Super Host
" The platform makes it so much easier to run my holiday cottages, we have a small number of cleaners and now they can easily pick and choose when they want to work."
- Hugh, Airbnb Host
" Wow, My Welcome Desk has changed my life, I don't have to text all my cleaners anymore to see who is available, the system just automates the cleaning for my serviced apartments."
- Mike, Serviced Apartment Owner
Price
We know you're going to love it and we will help you get up and running!
Guest Identity Verification
Security Deposit Collection
Automatic Cleaner Scheduling
Billed monthly in arrears, no credit card needed
We are Short Term Rental (STR) hosts and we personally found verifying Guest IDs, taking deposits, agreeing check-in and out times and managing cleaners hard work. So we designed My Welcome Desk to solve these problems and wanted to share it with the all other STR hosts/managers who may be also struggling with these issues
Copyright 2023 My Welcome Desk, which is a trading name of TurnKey I.T Solutions Ltd. We are not an affiliate with any OTAs or PMS providers.